About 12,000 homes in south-east England have no running water after deep freeze and thaw
The repercussions of the extreme weather are being felt across the UK, with flood warnings and water shortages threatening thousands of households.
After last week’s snow, ice and freezing temperatures combined with the impact of Storm Emma, residents in London and south-east England have been told to use as little water as possible because of burst pipes.
Thames Water said about 12,000 homes had no running water following the deep freeze and thaw, while several other water companies said they were also tackling multiple burst pipes on their networks.
The mayor of London, Sadiq Khan, criticised the water company for the failures. He said: “I am extremely concerned about the continued problems with the Thames Water supply, and it is unacceptable that thousands of Londoners remain without water.
“This is simply not good enough and I have sought assurances from Thames Water that they are doing everything possible to fix the problems and get the supply switched back on as soon as possible for everyone who has been affected. This cold weather should not have caused these problems for Thames Water.”